How to Cancel Your Subscription or Close Your Account

How to Cancel Your Subscription or Close Your Account

Deleting Tenants (Cancelling Subscriptions)

Subscriptions in Netmaker are tied to "tenants". Each tenant has its own subscription. If you wish to stop using Netmaker, you can simply delete your tenant, which will close the associated subscription. To do this:

1

Access your tenant

• Log into your tenant at https://app.netmaker.io

• If you have only one tenant you will be redirected to your Netmaker dashboard.

• If you have multiple tenants, click "Login" on the tenant you would like to delete.

2

Open tenant management

• Click "Manage Tenant" in the sidebar.

3

Go to Settings

• Open the Settings section.

4

Delete the tenant

• Click "Delete Tenant" and confirm.

Closing Your Account

You can also close your account entirely. If you have no tenants in your account, you will not be charged anything, but if you still wish to close your account:

1

Open account management

• Click on your user in the lower left corner and click "Manage Account".

2

Close your account

• Click "Close my Account" and confirm.