Set Static Endpoint or Disable Endpoint Detection

If a Netclient is not using the expected or preferred endpoint (IP Address) for connections, you can set the endpoint statically in your UI, and this will become the IP Address for all connections from this machine. This process can also be used to turn off Endpoint Detection, which will route using local addresses when available. If you only want to turn off Endpoint Detection, skip the final step in the process.

1

Go to the Device menu

Device menu

2

Select the Device you would like to modify

Select device

3

Click Edit

Click Edit

4

Switch on "Static Endpoint"

Switch on Static Endpoint

5

Enter the correct IP and click "Update Device"

Enter IP and Update Host

6

Return to the Device screen and verify the IP has been modified

Verify IP modified