> For the complete documentation index, see [llms.txt](https://learn.netmaker.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.netmaker.io/help-articles/how-to-close-my-account-and-cancel-my-subscription.md).

# How to Close My Account and Cancel My Subscription?

We're sorry to see you considering leaving Netmaker. Before you proceed, please note that closing your account is an irreversible action. If you're sure you want to continue, follow these steps for a smooth account closure process.

### Important Notice <a href="#h_dd320f3db2" id="h_dd320f3db2"></a>

Closing your account will automatically delete all your active tenants and their associated subscriptions.

### Account Closure Process <a href="#h_73142d44a4" id="h_73142d44a4"></a>

{% stepper %}
{% step %}

### Log in to your Netmaker account

At [account.netmaker.io](https://account.netmaker.io), log into your account.
{% endstep %}

{% step %}

### In the lower-left corner, click your email to view your profile, or go directly to the profile page at [account.netmaker.io/profile](https://account.netmaker.io/profile)

<figure><img src="/files/Z7zT5BpCgz0dl3wLT5Vr" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### It will take you to the Profile Page, where the Close my account button is at the bottom

<figure><img src="/files/3RpEuHBspeMb9eRe4Oxn" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Sorry to see you go, let us know how we can improve. You can leave a feedback and close your account

<figure><img src="/files/VtYqJWuo0gPL9AqYPy1C" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

<br>


---

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