How to Close My Account and Cancel My Subscription?

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How to Close My Account and Cancel My Subscription?

Closing your Netmaker account is a straightforward process.

Abhishek Kondur avatar

Written by Abhishek Kondur Updated over a week ago

We're sorry to see you considering leaving Netmaker. Before you proceed, please note that closing your account is an irreversible action. If you're sure you want to continue, follow these steps for a smooth account closure process:

Important Notice

Closing your account will automatically delete all your active tenants and their associated subscriptions.

Account Closure Process

1

Sign in

• Sign in to your account: https://account.netmaker.io/

2

Open your profile

• In the bottom-left corner of your dashboard, click on your email to access your profile.

• Or directly go to the profile page by navigating to: https://account.netmaker.io/profile

3

Close your account

• On the Profile page, scroll to the end and click the Close my account button.

4

Leave feedback (optional)

• You can leave feedback about why you're leaving before confirming the account closure.

Images

Profile menu screenshot

Profile page screenshot

Feedback and close screenshot

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Provide feedback

If you'd like, leave feedback when prompted on the profile page before closing your account to let the team know how they can improve.