What is a Tenant on SaaS?

A Netmaker tenant is a dedicated instance of the Netmaker software, including its associated data, configurations, and users. It's your private space within the Netmaker ecosystem, whether you're using SaaS or On-Prem deployment.

Key Characteristics

• Isolation: Each tenant's data and networks are separate from others.
• Customization: Tailor your tenant to your specific networking needs.
• Scalability: Grow or shrink based on your requirements.

SaaS vs On-Prem Tenants

Netmaker offers both SaaS and On-Prem deployment options to cater to different needs.

Netmaker SaaS

1

What it is

A fully managed instance of Netmaker hosted by Netmaker.

2

Recommended for

Most use cases, especially for quick setup and easy management.

3

Key Feature

Netmaker manages the server and infrastructure for you.

4

Provisioning Time

1–3 minutes

5

What you get

Access to a ready-to-use Netmaker instance

Netmaker On-Prem

1

What it is

A license key that allows you to run Netmaker Pro version on your own infrastructure.

2

Recommended for

IT Administrators requiring enhanced data privacy, server customizations, custom OAuth integration, or metrics exporting.

3

Key Feature

You have full control over the server and its environment.

4

What you get

A license key to activate Netmaker on your own server

5

Customer Responsibility

You must provide and manage your own server infrastructure.

Creating and Managing Tenants

1

Sign up at https://account.netmaker.io/

2

Provide valid billing details

3

Choose between creating a SaaS tenant or obtaining an On-Prem license

Multiple Tenants

You can create multiple tenants for various purposes:

• Managing multiple customers (one tenant per customer)
• Separating test/staging environments
• Accommodating global operations

Deployment Considerations

SaaS Deployment

Create a new SaaS tenant through the account portal.

On-Prem Deployment

More flexible but requires more effort:

1

Obtain an On-Prem license through the account portal

2

Provide your own server infrastructure

3

Deploy Netmaker on your server using the provided license key

Options for On-Prem deployment:

• Single Instance Deployment
• High Availability Deployment on Kubernetes

Additional On-Prem Customizations

• IdP Integration
• Advanced Options
• Prometheus and Grafana for Metrics

Common Questions About Tenants

Can I have multiple tenants?

Yes, useful for managing multiple customers or environments.

How do I switch between tenants?

Log in and select from your tenant list or visit https://account.netmaker.io/tenants

Does each tenant incur separate costs?

Yes, each tenant is billed separately.

Can I have both SaaS and On-Prem tenants?

Yes, Netmaker supports both types under one account.

Is there a trial period?

Yes, your first instance includes a 1-week free trial.

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Remember, choosing between SaaS and On-Prem depends on your specific needs. SaaS offers ease of use, while On-Prem provides more control and customization options.