# How to Transfer Tenant Ownership for On-Prem and SaaS Tenants

This article outlines the steps to transfer tenant ownership for both on-premises and SaaS environments.

Tenant ownership refers to the administrative control and responsibility over a specific tenant in both on-premises and SaaS.

## Transferring Ownership of SaaS Tenants

{% stepper %}
{% step %}

### Log in to Netmaker AMUI

* Use your current admin credentials to log in to the Netmaker Account Management User Interface (AMUI): <https://account.netmaker.io/>

![AMUI login screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1305002500/c3dd90ad037bd12980a9235bf24b/Screenshot+from+2024-12-19+20-54-38.png?expires=1769018400\&signature=9624aecc1bc1df57ec513440169b607220e7b0c7e638ef3b8ce13b097746949b\&req=dSMnE8l%2Bn4RfWfMW1HO4zWtHxala%2Fdm%2Bn6HvtadMkEsLtGQrG0ozwnxvd%2B6F%0A1GSu%0A)
{% endstep %}

{% step %}

### Choose the tenant

* Select the specific tenant (e.g., Tenant 1, Tenant 2) that you want to transfer ownership of within the Netmaker AMUI. This guide uses SaaS Tenant 1 as an example.
* Click the **Manage** button to access the tenant's settings.

![Tenant manage screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1305042185/15f9852bb98060d93593cdad5438/image.png?expires=1769018400\&signature=8491a35cae0cdcbeada7580755c5d676765ab688cf99716b0bcabc0fe8e24941\&req=dSMnE8l6n4BXXPMW1HO4zWeFCHqFXbEb9Z64305Ax%2BOxJAmukiGDBogUxLDM%0An2YD%0A)
{% endstep %}

{% step %}

### Open Settings

* In the management interface, click the **Settings** tab to open the tenant’s settings page.
  {% endstep %}

{% step %}

### Click "Transfer Ownership"

* In the tenant settings interface, click the **Transfer Ownership** option to begin the ownership transfer process.

![Transfer Ownership screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1305049024/8f8b31bf85874761fb54b64cf417/Screenshot+from+2024-12-19+21-34-00.png?expires=1769018400\&signature=1bedc3ed3e53503c740ff3a21d6d27e40c2ed79dd877d2cd79191e9fd28ee237\&req=dSMnE8l6lIFdXfMW1HO4zZQe953Qnow5ho5tgVg3JwpIM019CbdIBTxitf4J%0AAQgj%0A)
{% endstep %}

{% step %}

### Identify the new owner

* Ensure the new tenant owner has the necessary administrative privileges in the SaaS tenant and has a valid payment method attached to their account.
* For how to add or update a payment method, see: <https://help.netmaker.io/en/articles/9892752-how-to-update-your-payment-method>

![New owner screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1305050980/83e0d9306ce44b580b71464697dc/Screenshot+from+2024-12-19+21-35-44.png?expires=1769018400\&signature=34d42d27d5681de87a6510e5e9c180b7fc24b0cc76e15d0ba925fa932c9b91e2\&req=dSMnE8l7nYhXWfMW1HO4zUlz%2F%2F7ou10qyQqaN%2BnqsnqkCvjDpQx4%2BYewSbtx%0AIcBi%0A)
{% endstep %}
{% endstepper %}

***

## Transferring Ownership of On-Premises Tenants

{% stepper %}
{% step %}

### Log in to Netmaker AMUI

* Use your current admin credentials to log in to the Netmaker Account Management User Interface (AMUI): <https://account.netmaker.io/>

![AMUI login screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1305026962/2d118ce4bef0d8a8686a18e9eab3/Screenshot%2Bfrom%2B2024-12-19%2B20-54-38.png?expires=1769018400\&signature=c8846b68bf6e057494b38fd201e652c1dcadf8c91efe2560ab3b33ebd56abbc0\&req=dSMnE8l8m4hZW%2FMW1HO4zVfzJflEgubchG%2BSMdByVAsU5wfCIlOuM47V1hdB%0ApJhQ%0A)
{% endstep %}

{% step %}

### Choose the tenant

* Select the specific tenant (e.g., Tenant 1, Tenant 2) that you want to transfer ownership of within the Netmaker AMUI. This guide uses On-prem Tenant 1 as an example.
* Click the **Manage** button to access the tenant's settings.

![Tenant manage screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1304608712/03cd9a415860461a08764eb15d53/Screenshot+from+2024-12-19+16-14-07.png?expires=1769018400\&signature=348ea11fbc94be4a5a528bb9b1dc4e82d580ec8a902b991136fc547ac88360ff\&req=dSMnEs9%2BlYZeW%2FMW1HO4zR8nU5mUJt7Jd4v1hqSq3jTtRA138F2derdOUKJ5%0AHWrh%0A)
{% endstep %}

{% step %}

### Click "Transfer Ownership"

* In the tenant management settings, click the **Transfer Ownership** option to begin the ownership transfer process.

![Transfer Ownership screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1304634175/88e9eb0d97bfebbdb89d72455883/Screenshot+from+2024-12-19+16-30-27.png?expires=1769018400\&signature=21a372ad74a00d3bc426c766c2803e9dca8dff01f7f59f5e4438a208036c27eb\&req=dSMnEs99mYBYXPMW1HO4zZQXh8BW1oel0JqV6TFkBpQaC9tEl2NBX4RbDru7%0AeN1J%0A)
{% endstep %}

{% step %}

### Identify the new owner

* Make sure the new tenant owner has an existing account on Netmaker AMUI and has a valid payment method attached to their account.
* For how to add or update a payment method, see: <https://help.netmaker.io/en/articles/9892752-how-to-update-your-payment-method>

![New owner screenshot](https://downloads.intercomcdn.com/i/o/al371us8/1304636112/df89a91c9cf9e6ed19d711d1b582/Screenshot+from+2024-12-19+16-31-43.png?expires=1769018400\&signature=a30e020d2eb242dba34f3c8af224ae40e2b07ac947ffd4b20361659569fd6c12\&req=dSMnEs99m4BeW%2FMW1HO4zWOPBDujVAXJu2nIFX0tigr1dJ%2FODTPOSH3llZ6s%0A5jF0%0A)
{% endstep %}
{% endstepper %}

## Conclusion

Transferring ownership of both SaaS and on-prem tenants in Netmaker AMUI is a straightforward process. By following these steps, you can smoothly transfer control, update roles, and ensure uninterrupted management of your tenants. Verify the new owner's access and confirm the transfer for a seamless transition.


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